Accessibility and Special Requirements

What if I have any special requests with regard a disability, a medical condition or a dietary requirement?
We welcome guests with disabilities or special requirements based around a medical or dietary condition and work hard to assist them throughout their holiday. For details on how we can assist and how to contact us with your requirements please see below.

For further details on Special Services please follow the link here.
What kind of assistance do you provide in getting on and off the ship?
We have personnel with wheelchairs who provide assistance in pushing wheelchairs on and off the ship using gangways and boarding bridges. Please note our personnel are not allowed to lift guests. During peak times there may be a wait for assistance. If you need further details on arranging pier assistance, please contact our Reservations Service Team on 0844-493-6033.